Welcome to our e-commerce store. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. General Use
- You agree to use this website only for lawful purposes.
- We reserve the right to refuse service to anyone at any time.
2. Products & Pricing
- All products (clothing, footwear, and accessories) are subject to availability.
- We reserve the right to modify prices at any time without prior notice.
- We strive for accuracy, but errors in pricing or descriptions may occur and can be corrected.
3. Orders
- Placing an order means you agree to provide accurate and complete information.
- We reserve the right to cancel or refuse any order due to stock issues, fraud suspicion, or incorrect pricing.
- Once an order is confirmed, it cannot be changed easily.
4. Payments
- We accept secure payment methods including mobile financial services (e.g., bKash, Nagad) and others.
- You agree that all payment details provided are valid and authorized.
5. Shipping & Delivery
- Delivery timelines may vary depending on location.
- Delays caused by courier services or unforeseen issues are beyond our control.
- Customers must provide accurate delivery details.
6. Intellectual Property
- All content (images, logos, designs, text) belongs to our brand.
- You may not copy, reproduce, or use our content without permission.
7. Limitation of Liability
- We are not liable for indirect or incidental damages resulting from product use.
- Our liability is limited to the purchase value of the product.
8. Changes to Terms
- We may update these Terms of Service at any time.
- Continued use of the website means you accept the updated terms.
These policies ensure a safe, transparent, and reliable shopping experience for all our customers.
We value your privacy and are committed to protecting your personal information.
1. Information We Collect
- Name, phone number, email address
- Shipping and billing address
- Payment information (processed securely)
- Device, browser, and usage data
2. How We Use Information
- To process orders and deliver products
- To communicate with you regarding orders and support
- To improve our services and website
- To send promotional offers (optional)
3. Sharing Information
- We do not sell your data
- We may share data with:
- Delivery partners
- Payment providers
- Website service providers
4. Payment Security
- Payments via secure gateways (including bKash and Nagad)
- We do not store sensitive financial information like PINs
5. Cookies
- Used to enhance browsing experience
- Help remember preferences and analyze traffic
6. Data Protection
- We use security measures to protect your data
- However, no system is 100% secure
7. Your Rights
- Request access or correction of your data
- Request deletion (subject to legal requirements)
- Opt out of marketing communications
8. Policy Updates
- We may update this policy anytime
These policies ensure a safe, transparent, and reliable shopping experience for all our customers.
We aim to ensure customer satisfaction while maintaining fair policies.
1. Return Eligibility
- Returns accepted within 7–14 days of delivery
- Items must be unused, unworn, and in original condition
- Tags and packaging must be intact
2. Non-Returnable Items
- Sale or clearance items
- Used or damaged products
- Items without original packaging
3. Return Reasons
- Wrong size
- Defective item
- Incorrect product
- Product not as described
4. Return Process
- Contact support with order details
- Wait for approval and instructions
- Ship item securely
5. Refunds
- Processed after inspection
- Takes 5–10 business days for standard payments
- For bKash/Nagad, refunds may take 14–17 business days
6. Exchanges
- Available for size issues or defective items
- Subject to stock availability
7. Shipping Costs
- Non-refundable unless our mistake
- Return shipping paid by customer (unless defective/wrong item)
8. Cancellation
- Allowed before shipping only